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I am interested in leadership, so I enjoyed reading Dr. Joel Small’s book Face To Face, How Small Business Owners Are Creating Cultures Of Excellence. The author writes guidelines that are based on his extensive experience as a small business leader and entrepreneur. When answering the question “Why lead?” Dr. Small says: “Leaders lead powerful cultures that are personally and professionally fulfilling to all participants. The business thrives because people love being there, enjoy working in it, and share in the ...